Report all unsolicited text messaging abuses to your wireless carrier
The two ways that text-message (SMS) spam
gets to your phone:
1) Regulated Short Codes
If you receive an unwanted text-message (SMS) from
a 5 or 6 digit short code (e.g. 92129),
reply to that message with 'STOP' or 'STOP ALL'.
Carrier regulation requires all service providers
to immediately remove your number from the list and
send you a confirmation text-message. If you do not
receive a confirmation message or you continue to
receive spam messages, contact your wireless carrier
and file a complaint. Follow-up with a complaint to
your local Better Business Bureau.
2) Unregulated SMTP Gateways
Most text-message (SMS) spam is sent through the wireless
carriers' unregulated SMTP gateways. These gateways
treat your phone number as an email address (example:
6175551212@attwireless.com). Messages
sent to this email address are forwarded to the subscriber's
phone as a text-message by the carrier.
Here are some tips to block SMTP text-messages:
AT&T: Log in at mymessages.wireless.att.com.
Under Preferences, you’ll see the text-blocking and
alias options. Here’s also where you can block messages
from specific e-mail addresses or Web sites.
Verizon Wireless: Log in at vtext.com. Under Text Messaging,
click Preferences. Click Text Blocking. You’re offered
choices to block text messages from e-mail or from
the Web. Here again, you can block specific addresses
or Web sites. (Here’s where you set up your aliases,
too.)
Sprint: No auto-blocking is available at all, but you can
block specific phone numbers and addresses. To get
started, log in at www.sprint.com. On the top navigation
bar, click My Online Tools. Under Communication Tools,
click Text Messaging. On the Compose a Text Message
page, under Text Messaging Options, click Settings
& Preferences. In the text box, you can enter a phone
number, email address or domain (such as Comcast.net)
that you want to block.
T-Mobile: T-Mobile doesn’t yet offer a “block text messages
from the Internet” option. You can block all messages
sent by e-mail, though, or permit only messages sent
to your phone’s e-mail address or alias, or create
filters that block text messages containing certain
phrases. It’s all waiting when you log into www.t-mobile.com
and click Communication Tools.
Unwired Appeal is always available to assist consumers with text-message spam. Contact us at
support@unwiredappeal.com if you need assistance.